Location

New York City, New York, United States

Founded

2021

Price range

$26 – $44

Shipping

Worldwide

Catalogue

22 products

Soft Services Beauty Brand Logo

Soft Services

Independent brand — verified
About

Soft Services is an American beauty brand that describes itself as "the body skin experts," built around the observation that the skin below the neck has been systematically neglected by an industry obsessed with faces. Founded in New York by Rebecca Zhou and Annie Kreighbaum, the brand applies facial-grade formulation standards to body concerns such as keratosis pilaris, ingrown hairs, hyperpigmentation, body acne and dryness. The entire range is vegan and cruelty-free, and every formulation is made without parabens, sulfates or fragrance, an important consideration given that body products are applied over far larger surface areas than facial skincare. Hero products include the Buffing Bar, Smoothing Solution, Carea Cream and Theraplush, each targeting a specific, clearly defined concern rather than promising general improvement. Packaging is designed for recyclability, using aluminium and FSC-certified paper in place of conventional plastic where possible. The brand also maintains the Mass Index, a free educational library explaining body skin conditions in accessible, evidence-based language, which has become a genuine resource for people whose concerns are rarely addressed by dermatology content. Pricing sits in the mid-range, positioning Soft Services below prestige skincare while well above drugstore body care. For anyone researching vegan beauty, cruelty-free beauty, paraben-free skincare or minimalist American beauty brands with a clear point of view, Soft Services offers a genuinely differentiated proposition: rigorous, targeted body formulations backed by education, sustainable packaging and a refusal to treat body skin as an afterthought in the beauty routine.

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Brand Details

Small-batch
Recyclable
Reusable
Recycled materials
Refillable
Last reviewed
Oct 2026
Independent brand
Verified
R
Rebecca Zhou
A
Annie Kreighbaum

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Frequently asked questions

Who founded Soft Services?
Soft Services was founded by Rebecca Zhou and Annie Kreighbaum, two former Glossier colleagues who saw body skin issues as an overlooked category.
When was Soft Services founded?
Soft Services launched in May 2021, sparked by Zhou struggling to find a wedding dress that wouldn't reveal her back acne scarring.
Is Soft Services good quality?
Soft Services is praised as a research driven brand, with its Buffing Bar becoming a reviewer favorite for smoothing rough, bumpy skin texture.
Is Soft Services cruelty free and vegan?
Soft Services is entirely vegan and cruelty free, with formulas free from parabens, phthalates, sulfates and mineral oil.
Where is Soft Services based?
Soft Services is based in Brooklyn, New York, manufacturing its body care products exclusively at labs within the United States.
What is Soft Services known for?
Soft Services is best known for treating body only concerns like bacne and ingrown hairs, sold in Sephora stores nationwide.

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